Terms of Service

Welcome to the GEST Holdings website.

By accessing or using this website, you agree to the following Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. About This Website

This website provides information relating to GEST Holdings and its restaurant brands, including Extra Super Tanker, Mini Tanker and That Duck Place.

Content may include restaurant information, menus, promotions, products, event information, reservation links and contact details.

2. Restaurant Information

We aim to keep all information on this website accurate and up to date.

However:

  • Menu items may change
  • Prices may change without prior notice
  • Promotions may be subject to availability and specific conditions
  • Operating hours may vary
  • Product and dish availability may differ between outlets
  • For the latest information, please contact the relevant restaurant directly.

3. Reservations

Reservation links on this website may direct users to third-party reservation platforms.

Reservations are subject to:

  • Availability
  • Restaurant operating hours
  • Party size
  • Applicable restaurant or reservation-platform terms
  • Submission of a reservation request does not guarantee a booking unless confirmation is provided by the relevant restaurant or reservation platform.

4. Online Ordering and External Platforms

Some website links may redirect users to external ordering, delivery, menu or promotional platforms.

Any transactions completed through third-party platforms are governed by the respective platform’s terms, privacy policies, payment processes and refund policies.

GEST is not responsible for the operation or availability of third-party platforms.

5. Event and Banquet Enquiries

Information relating to event spaces, banquet services, capacities, menus and packages is provided for general reference.

Availability, pricing, setup requirements and other arrangements must be confirmed directly with our team.

An enquiry does not constitute a confirmed event booking until the relevant terms, payment requirements and confirmation have been completed.

6. Promotions

Promotions displayed on the website may:

  • Be available for limited periods
  • Apply only to selected outlets or products
  • Be subject to additional terms and conditions
  • Be changed or withdrawn without prior notice
  • Where promotion-specific terms are provided, those terms will take precedence.

7. Intellectual Property

Unless otherwise stated, all website content including text, photographs, graphics, logos, branding, design and other materials belongs to GEST Holdings or is used with permission.

Content may not be copied, reproduced, distributed or commercially used without prior written permission.

8. Acceptable Use

You agree not to:

  • Misuse or interfere with the website
  • Attempt unauthorised access to the website or its systems
  • Introduce malicious software or harmful material
  • Use website content unlawfully
  • Submit false, misleading or abusive information through website forms

9. Website Availability

We aim to keep the website available and secure but do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • Maintenance
  • Security updates
  • Technical issues
  • Hosting or third-party service interruptions

10. Limitation of Liability

To the extent permitted by applicable law, GEST Holdings will not be responsible for indirect losses arising from:

  • Use or inability to use the website
  • Reliance on information published on the website
  • Third-party services or external links
  • Temporary website interruptions

Nothing in these Terms excludes liability that cannot legally be excluded.

11. Privacy

Use of personal data submitted through the website is governed by our Privacy Policy.

12. Changes to These Terms

GEST Holdings may update these Terms from time to time. Updated Terms will take effect once published on this website.

13. Governing Law

These Terms are governed by the laws of Malaysia.

14. Contact

For questions regarding these Terms, please contact:

GEST Holdings

Email: corporate@gestholdings.com

Phone: +60 3 7733 7769

Address: 699, Jln Damansara, TTDI 60000 Kuala Lumpur